TravelCAA extends ATOL credit score word safety to March...

CAA extends ATOL credit score word safety to March | Information


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The CAA has confirmed it can lengthen ATOL safety for brand new refund credit score notes as much as the tip of March.

Which means that customers whose package deal vacation bookings are cancelled will have the ability to safely settle for a refund credit score word – the place it’s appropriate for them.

Shoppers stay entitled to a money refund ought to they not want to settle for a refund credit score word.

Safety for brand new refund credit score notes issued had beforehand been prolonged to December after which to the January in recognition of disruption to the journey business.

Paul Smith, shopper director on the UK Civil Aviation Authority, stated: “We recognise that modifications to authorities restrictions on journey have an unprecedented impact on ATOL holders and on customers with ATOL protected bookings.

“In mild of those circumstances, we’ve prolonged ATOL safety for refund credit score notes.

“This can permit for journey corporations to supply their prospects refund credit score notes in good religion and imply that buyers won’t be at monetary danger in the event that they select to simply accept a refund credit score word somewhat than a money refund.”

Credit score notes have to be issued for a cancelled ATOL protected reserving, the reserving will need to have been cancelled by the tour operator because of the coronavirus pandemic and the refund credit score word should have the ability to be exchanged for money at a later date.

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